Jewellery Care

Our jewellery has the ability to remain sparkly and brilliant with proper care and usage. Here are some tips to keep your Margalit jewellery in prime condition:

Preserve the Brilliance of Your Jewellery

• Remove your jewellery prior to showering or bathing. Keep lotions, oils, and perfumes away from your jewellery, as these chemicals can tarnish, oxidise, and discolour your delicate jewels.
• Avoid wearing your jewellery to the gym or during workouts. Strenuous and sweaty activities can put your jewels at risk. Plated items are particularly delicate, as plating can be removed by dish soap, chemicals, or chlorine.
• Hairspray and cosmetics will tarnish and oxidise your jewels. Keep your jewellery clear of any chemicals.
• Avoid wearing your jewellery while sleeping. Store your pieces in our signature packaging or lay them flat.
• Always clasp your jewellery when taking it off.
• Whilst we carefully handcraft your Margalit pieces, it's your responsibility to care for them to keep them fresh and sparkly.

Repairs

We remain committed to the quality of our products. If an item is found to be faulty or damaged, we may be able to offer a replacement — subject to stock availability and at our discretion.

Please note:

• We cannot guarantee availability of specific items.
• We reserve the right to decline a replacement request if the item has been mishandled or care guidelines have not been followed.

For any replacement enquiries, please contact our customer service team with your order number, a copy of your original receipt, and a clear photo of the item in question.

Thank you for your understanding.