Jewellery Care

• • Remove your jewellery prior to showering or bathing. Keep lotions, oils and perfumes away from your jewellery as these chemicals will tarnish, oxidise and discolour your delicate jewels.

• • Avoid wearing your jewellery to the gym or any workout classes. Strenuous and sweaty activities can put your jewels at risk of damage and discolouration.

• • Hairspray and cosmetics will tarnish and oxidise your jewels. Be sure to keep your jewellery clear of any chemicals.

• • Avoid wearing your jewellery to sleep. Place your jewels either in our signature packaging to store or lie flat.

• • Always clasp your jewellery when you take it off.

• • Remember, whilst we carefully handcraft your Margalit pieces, it's your responsibility to take the best care of them to keep them fresh and sparkly!

Repairs

We remain committed to the quality of our products. If an item is found to be faulty or damaged, we may be able to offer a replacement — subject to stock availability and at our discretion.  

Please note that:

We cannot guarantee availability of specific items

We reserve the right to decline a replacement request, for example, if the item has been mishandled or the correct care guidelines have not been followed.

For any replacement-related enquiries, please contact our customer service team with your order number, a copy of your original receipt, and a clear photo of the item in question.

Thank you for your understanding.